Complementary Paratransit Services
The RBA provides complementary curb-to-curb paratransit services for eligible persons with disabilities who wish to use public transportation to reach destinations served by easygo Lake Transit Service.
Complementary paratransit services are provided during regular service hours to destinations along fixed routes and .75 miles outside and beyond the fixed routes. There are no income limits for eligibility; cost to patrons for the service is $2.50 for a one-way trip.
Click the links below for more information. You may also contact Theresa John at 219.853.6513 during weekday business hours.
- Paratransit Boundary Map Monday to Saturday (PDF)
- Paratransit Boundary Map Monday to Saturday (Word)
- Paratransit Application (PDF)
- Paratransit Application (Word)
- Complaint Form (PDF)
- Complaint Form (Word)
- Complaint Appeal Process (PDF)
- Complaint Appeal Process (Word)
- ADA Policy Manual (PDF)
- ADA Policy Manual (Word)
- Complementary Paratransit Services (PDF)
- Complementary Paratransit Services (Word)
- Complaint Policy and Procedures for Fixed Route and Paratransit (PDF)
- Complaint Policy and Procedures for Fixed Route and Paratransit (Word)


